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Accessibility Statement

Bambù Massage & Spa is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to achieve this.

Our Commitment

We strive to make our website accessible and usable for all visitors, regardless of ability or technology. Our goal is to conform as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline best practices for accessible web design.

 

Accessibility Features

To support accessibility, we have taken steps to:

  • Provide alternative text for meaningful images

  • Ensure sufficient color contrast for text and interactive elements

  • Enable keyboard navigation throughout the site

  • Use clear headings and consistent navigation

  • Improve accessibility of forms and buttons, including online booking features

  • We also regularly review our website using Wix’s built-in accessibility tools and manual testing to identify and address potential barriers.

 

Intake Forms & In-Store Assistance

For your convenience, intake forms are not required to be completed online. Guests may complete all required intake forms in-store, and assistance is available upon request. Our team is happy to help ensure a comfortable and accessible experience for every guest.

Third-Party Content

Some features on our website may be provided by third-party platforms (such as online booking, gift cards, or embedded content). While we strive to ensure these services are accessible, we do not have full control over their accessibility and are actively working with providers that value inclusive design.

 

Ongoing Improvements

Accessibility is an ongoing effort. We continue to update our website as standards evolve and as we identify areas for improvement.

 

Need Assistance?

If you experience difficulty accessing any part of our website or need assistance with booking or services, we want to help.

 

Please contact us:

Phone: 704-916-9586

Email: contact@bambumassagespa.com

We will make every reasonable effort to accommodate your needs and provide the information or service you are seeking.

CHARLOTTE
Prosperity Village

10106 Benfield Rd Suite 100
Charlotte, NC 28269
LMBT Establistment License #292
HUNTERSVILLE
North Creek Village
N
14007 North Creek Village Dr. Suite 400
Huntersville, NC 28078

 
LMBT Establistment License #524

© 2025 Bambù Massage & Spa

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Certain massage services and enhancements may not be suitable during pregnancy or for individuals with specific medical conditions. A doctor’s note may be required in some cases. Massage is not recommended until at least six weeks postpartum; if booked earlier, we may need to reschedule the appointment. Clients must be at least 14 years old to receive a massage and at least 13 to receive a Facial. For all clients under the age of 18, a parent or guardian must sign a consent form prior to the appointment. Minors aged 14 to 15 must have a parent or guardian remain in the treatment room during the service, while those aged 16 to 17 must have a parent or guardian remain on the premises. Additionally, all female minors will be scheduled with a female therapist.

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