CANCELLATION & RESCHEDULING POLICY

 

WE HAVE A STRICT AND ENFORCED 24 HOUR

CANCELLATION & RESCHEDULING POLICY.

​

Your appointments are very important to us and it is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. We also still need to pay your service provider for their time. Since the services are reserved for you personally, a Cancellation fee will apply. The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members schedule filled, thus better serving everyone.

​

$25 within 24 hours

Appointments cancelled/rescheduled within 24 hours of the scheduled appointment time will result in a $25 fee per appointment scheduled (or forfeiture of deposits).

 

Full price for No-Show

Not showing for an appointment or canceling/rescheduling after the appointment time has started will result in a "No Show" charge which is the FULL PRICE of the appointment.

​

*Credit card reservations are required to uphold our cancellation & rescheduling policy.

*A gift card on file may be charged in lieu of a declined credit card on file.

*Fees are non refundable.